ABOUT KITSUNE SQUAD

Clever IT Solutions with a Quirky Edge

We're the foxes in the IT henhouse—but in a good way. We deliver professional enterprise solutions with personality, wit, and 25+ years of expertise.

Our Story

Kitsune Squad was founded on a simple principle: technology should solve real business problems, not create more complexity.

Our roots are firmly in Salesforce. Over more than a decade, we've designed, implemented, and scaled Salesforce platforms across Sales Cloud, Service Cloud, Field Service, Marketing Cloud, and Nonprofit solutions. From greenfield implementations to complex multi-system environments, Salesforce has always been the core platform we build around.

What sets Kitsune Squad apart is the depth of experience behind that Salesforce expertise. Before focusing exclusively on Salesforce, our background spans enterprise IT, software development, infrastructure, integrations, and system architecture. That wider perspective means we don't treat Salesforce as an isolated tool — we design it as part of a broader, well-architected ecosystem that fits how your business actually operates.

Today, Kitsune Squad is focused on the next evolution of Salesforce delivery: AI-driven systems.

We specialise in implementing Salesforce AI and Agentforce solutions that go beyond surface-level automation. This includes:

  • AI-powered service agents and intelligent case handling
  • Sales routing and lead qualification driven by real-time AI logic
  • Secure, scalable AI agents embedded directly into Service Cloud and Sales Cloud
  • AI-assisted summarisation, decision support, and guided resolution
  • Bespoke AI-enabled Salesforce solutions tailored to each client's processes

We don't deliver off-the-shelf templates. Every solution is bespoke, designed around your data model, users, security requirements, and long-term growth. Whether that involves Flows, Apex, integrations, middleware, or external platforms, the goal is always the same: a system that works the way your business works.

Kitsune Squad works best with organisations that want more than a standard Salesforce setup — companies that see Salesforce as a strategic platform and AI as a genuine competitive advantage.

From traditional CRM foundations to intelligent, AI-driven platforms, we help businesses build Salesforce systems that are ready for what's next.

Mission & Values

What drives us every day and shapes every client relationship

Our Mission

To deliver enterprise-grade IT solutions with personality and precision. We believe technology should empower businesses, not complicate them. Our mission is to be a trusted advisor—someone who explains complex technology in simple, practical terms and delivers solutions that actually work.

Our Values

  • Excellence: 25+ years of proven delivery
  • Transparency: No jargon, just honest advice
  • Innovation: Embracing new tech like AI
  • Partnership: Your success is our success

25+ Years of Evolution

From Y2K to AI - we've navigated every major technology shift

1999

Software Development & System Building

Started building enterprise software and business systems. Learned the fundamentals of robust architecture, clean code, and solutions that actually solve business problems.

2005

Integration & Infrastructure Expertise

Mastered system integrations, middleware, and enterprise infrastructure. Built the technical foundation that would later inform how we architect Salesforce ecosystems.

2010

Salesforce Becomes the Core

Embraced Salesforce as the central platform. Over the next decade, delivered implementations across Sales Cloud, Service Cloud, Field Service, Marketing Cloud—Salesforce became our specialty.

2015

Bespoke Salesforce Solutions

Moved beyond standard implementations. Every solution became bespoke—custom Flows, Apex, integrations, data models. Built Salesforce systems designed around how businesses actually operate.

2025

AI-Powered Salesforce Delivery

Now exclusively focused on Salesforce AI and Agentforce. Building intelligent service agents, AI-driven sales routing, and secure AI decision support—the next evolution of what Salesforce can do.

Why Choose Kitsune Squad?

What makes us different from other IT consultancies

Proven Experience

25+ years delivering complex IT solutions across banking, payments, and enterprise systems. We've seen it all.

Plain English

No technical jargon or confusing acronyms. We explain complex technology in terms that make sense to your business.

Results-Driven

We measure success by your outcomes, not our hours. Every project is designed to deliver tangible business value.

Ready to Work with the Fox Pack?

Let's discuss how 25+ years of IT expertise can solve your technology challenges